FAQs

Does this come with a AC power adapter?

Yes, the Pet Fountain includes an AC Adapter!

How often should I change the filter?

We recommend changing the filter every2 weeks.

Is it suitable for both cats and dogs?

Yes! PetFountain™ is designed forcats, small to medium dogs, and even multi-pet households. The constant flow and height make it comfortable for all furry drinkers.

Is it easy to clean?

Very. Thestainless steel bodyrinses clean with warm water and a bit of washing-up liquid. We recommend a quick wash once a week and a deeper clean monthly. No mouldy plastic smell, no slimy residue.

Is it noisy?

Not at all. PetFountain™ uses awhisper-quiet pump, so it won’t disturb your pet — or your sleep. Most people say they forget it’s even running!

What’s it made of?

The PetFountain™ is made ofhigh-grade stainless steel, which is more hygienic, safer, and longer-lasting than plastic. It’s also BPA-free and pet-safe.

What’s your return policy?

If you’re not 100% satisfied, we offer a30-day money-back guarantee. Just contact our support team and we’ll sort you out — no fuss.

Will my pet actually use it?

Most do — especially those that ignore their water bowls! Cats and dogs are instinctively drawn torunning water, which feels fresher and tastes better. Give it a couple of days, and you’ll likely see a big change in how often they drink.

Where can I buy replacement filters?

You can order them directly from our website — we offerdiscounted filter bundlesso you never run out.